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Best Western St Catharines Hotel & Conference Centre, Saint Catharines

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From98US$ /night
Check-in
09Jun2025Select date
Check-out
10Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2 North Service Road, Saint Catharines, Canada, L2N4G9

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive King Room Non-Smoking
Max:
2 persons
29 m² 
Bed options:
1 King-size bed
Bathtub
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Queen Room Two Queen Beds Poolside or Non-Smoking
Max:
6 persons
30 m² 
Bed options:
2 King Size Beds
Bathtub
Air conditioning
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King Room Sofa Bed Kitchenette Non-Smoking
Max:
4 persons
38 m² 
Bed options:
1 King-size bed
Bathtub
Balcony
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Getting around

A list of all available modes of transport

City Centre
Saint Catharines 2.1 km
Airports
John C. Munro (YHM) 67.1 km
Pearson (YYZ) 101.8 km
Train
St. Catharines VIA Station 3.4 km
Train100 m
Bus
Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

2 North Service Road, Saint Catharines, Canada, L2N4G9
Map view
2 North Service Road, Saint Catharines, Canada, L2N4G9
Nearby
Trinity United Reformed Church
510 m
St. Denis Catholic Church
590 m
Restaurants
Quesada Burritos & Tacos
690 m
353 Lake St
J Rocks Pizza
690 m
367 Lake St Unit 2.
Sunset Grill
790 m
285 Geneva St. Fairview Mall

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean rooms
friendly staff
pet charges
dining maintenance
7.4/10
Very good
Rooms
8.0
Location
8.3
Service
7.5
Dining
6.5
Guest reviews
7.4/10
based on 6 reviews
7.5
7.5/10 based on 759 reviews
Nick
United Kingdom, May  2024
8.2/10

The hotel is conveniently located off the highway, making it a great choice for travelers to Toronto or Niagara Falls. The rooms are well-equipped with a microwave and fridge, offering good value for money. The service is commendable, with a polite staff; however, maintenance issues like a clogged tub were a downside. The location is ideal, close to various routes and within reach of attractions like Niagara Falls and Toronto. The dining options are plentiful and cater to different dietary preferences. Overall, a solid choice for a comfortable stay near popular destinations.

Rooms
8.0
The rooms had a microwave and fridge that proved to be useful. They were located in a quieter area, ensuring a peaceful stay.
Service
7.0
The service was top-notch, with attentive staff asking about service quality. Although efficient, they were apologetic regarding maintenance issues.
Location
9.0
The hotel's location is excellent for travelers wanting easy access to Niagara Falls or Toronto, being at an intersection of various routes.
Dining
8.0
The dining experience was a bonus, offering a variety of options beyond basic choices. Vegetarian and vegan dishes were also available.
Facilities
9.0
The facilities, especially the pools and seating areas, were well-maintained and spacious.
Henry
United States, January  2024
7.2/10

The hotel offered a convenient stay at a good price point with some minor noise disruptions due to room location. The breakfast buffet provided decent quality with limited meat choices. The rooms, though small, were equipped with useful amenities like a microwave and fridge. Overall, I would consider returning to this hotel for its value and convenience.

Rooms
7.0
The rooms, while small and located near the elevator and entrance creating occasional noise, were equipped with a useful microwave and fridge.
Service
6.0
The service was a bit overbearing with some limited interactions, but the overall experience left a positive impression.
Location
8.0
The hotel's location right off the highway and near various restaurants offered convenient access to different attractions.
Dining
7.0
The breakfast buffet, despite limited meat options, provided a decent selection of items. However, service issues were noted with the bathtub maintenance.
Facilities
8.0
The hotel facilities, including the outdoor pool and dining areas, were satisfactory and met expectations.
David
United States, October  2023
8.2/10

The hotel offered spacious and clean rooms, though the distance to the pool and restaurant was inconvenient for my husband. The check-in process was delayed as the room wasn't ready on time.

Rooms
8.0
Our room was clean and spacious, perfect for accommodating the sofa bed we needed.
Service
9.0
The staff was very friendly and accommodating, especially considering we had a toddler with us.
Location
9.0
The hotel's location was excellent, close to all amenities, good restaurants, and Niagara on the Lake.
Dining
8.0
The breakfast offered was excellent, featuring hot ham, eggs, sausages, cereals, and oatmeal.
Facilities
7.0
The hotel had basic facilities, and the outdoor pool was a nice addition.
Jack
United Kingdom, June  2023
7.6/10

The hotel provided excellent rooms that were well serviced and clean, although there was a mix-up initially. The service was friendly and accommodating, although there were issues with pet charges. The location was central with easy access to shopping, but the dining experience lacked variety and had some maintenance issues.

Rooms
9.0
The rooms, with an extra basin and makeup mirror outside the bathroom, were excellent - clean and well serviced.
Service
7.0
The staff were very helpful and gracious, but there was an issue with pet charges that felt unwarranted.
Location
8.0
The location is central, with convenient access to stores and restaurants, making it a great choice for exploring the area.
Dining
6.0
The dining experience, although offering a good variety, had some issues like food availability and maintenance concerns.
Facilities
8.0
The hotel offers dry cleaning and laundry services making the stay more convenient.
clean rooms
pet charges
Alice
United States, June  2023
7.0/10

My stay at the hotel was a mixed experience. The rooms were dark and in need of an update, but they were nice overall and offered a balcony looking into the inside court area where the outdoor pool is located, which was exactly what we had requested. The service was very friendly and helpful, but the dining experience was disappointing as most of the food was pre-bagged. The location was convenient, central, and close to various services and nearby attractions such as Niagara Falls and Niagara-on-the-lake.

Rooms
7.0
The rooms were nice and offered a balcony looking into the inside court area where the outdoor pool is.
Service
9.0
The service was very friendly and helpful.
Location
8.0
The location is central, close to stores and restaurants, and convenient to various services as well as nearby wineries.
Dining
5.0
The dining experience was disappointing with most of the food being pre-bagged.
Facilities
6.0
The hotel has basic facilities but lacks some modern amenities.
friendly staff
dark rooms
Alfred
United Kingdom, May  2023
7.2/10

I had a lovely stay at this hotel. The rooms were comfortable and clean, and being able to load the car right from the ground floor room with a sliding door was so convenient. Having outdoor space or a balcony was a nice bonus, and I truly enjoyed my time here. However, there were a few service hiccups that could be improved for a more seamless experience.

Rooms
9.0
The rooms were comfortable and clean, just as I had hoped for. The sliding door made loading and unloading the car a breeze, which was so convenient. Having outdoor space or a balcony was a nice touch.
Service
7.0
The service was very helpful overall. However, there were some moments where it felt a bit unprepared, especially during busy times. It would be great if they could enhance their systems to ensure a smoother experience for guests.
Location
8.0
The location of the hotel was perfect for me. It was just off the QEW and close to everything I needed. Being close to attractions, restaurants, and even a dollar store and book store was really convenient.
Dining
5.0
The dining options were decent, but I found them to be below average overall. It would have been nice to have a bit more variety and better-timed service. The Moroccan pancakes were a standout dish.
Facilities
7.0
The facilities were good overall. I enjoyed the pool area, although it could benefit from some enhancements. The value for money was fair considering the amenities offered.
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Check-in
09Jun2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room